All of our members agree to adhere to the following Code of Practice, this is to make buying cloth nappies a safer more enjoyable experience.
1) All Retailers will comply with current Distance Selling Regulations, these include but are not limited to.
- Displaying a physical contact address in an easily accessable place
- Have a returns policy that does not adversely affect the customer
- Allow the customer a reasonable amount of time to cancel an order (min 7 days from date of delivery)
- Provide the customer with clear information regarding pricing, including all taxes and delivery costs